Greeting

Nonghyup Life Insurance started as the NACF Life Mutual Aid Program back in 1965 and transformed itself into a private insurer in 2012 to provide reliable financial support for agriculture, rural communities and farmers, and on the back of interest and encouragement extended by our customers, we continue our steady growth.
It truly guarantees the life and future of customers through various products, and operates a differentiated platform to provide convenient services.
As a cooperative-based insurance company established with 100% homegrown capital, we aim to pioneer insurance services that benefit customers, companies and farmers.

Key Milestones

1961. 08

The National Agricultural Cooperative Federation established through the merger of Agricultural Bank and Agricultural Cooperative

1965. 08

Entered the fraternal life insurance business

1977. 01

Acquired a post office insurance business

1996. 01

Began to offer fraternal casualty insurance for farmers

2009. 12

Reached 30trillionKRW mark in total assets and 100billionKRW mark in net income

2012.03

Established NongHyup Life Insurance Co.,Ltd(2nd March)

2012.09

Achieved total assets of KRW 40 trillion

2012. 10

First introduced the upper limit policy of lending rate as insurance company

2013. 08

Held the Proclamation Ceremony of the Financial Consumer Protection Code

2013. 08

Won the 2013 Korea Sustain ability Management Grand Prize Award

2013. 09

Awarded 2nd Life insurance for Financial Consumer Protection

2013. 10

The new insurance system development completed

2014. 02

Won the Korea Finance Industry Grand Prize Award

2014. 03

Won 2nd Happy Sharing Social Contribution Grand Prize Award

2014. 04

Selected as No. 1 on the Customer Impression Brand Index

2014. 05

Awarded Financial Supervisory Service's highest award for customer satisfaction management

2014. 06

Acquired CCM(ConsumerCenteredManagement) certification

2014. 09

Reached the 50 trillion won mark in insurance assets

2015. 04

Awarded Financial Supervisory Service's highest award for customer satisfaction management for second consecutive year

2015. 07

100th medical aid for the rural communities

2015. 11

Obtained Excellent Service Quality in Korea

2016. 04

Awarded "2016 Mobile Korea Award"

2016. 05

Selected as an excellent call center by KMAC, based on 2016 KSQI(Korean Service Quality Index)

2016. 08

Achieved total assets of KRW 60 trillion

2017. 11

Designated as a "Dementia-friendly Workplace" by the National Institute for Dementia

2017. 12

Introduced the terms of services for its smart mobile services

2017. 12

Launched an online insurance

2018. 05

Opened a mobile call center

2018. 12

The first insurance company that adopted an "Easy Service for Indemnity Insurance Claim"

2019. 07

Launched an AI chatbot 「Co-Libot」 service

2019. 10

Won the Prime Minister's Awards for the "Easy Service for Indemnity Insurance Claim"

2020. 06

Nonghyup Life Insurance, launched the new IFRS 17 system

2020. 07

The first financial company that introduced "Biochain Authentication Service"

2020. 07

Recertified CCM(Consumer Centered Management) by the Fair Trade Comission

2020. 11

Launched "My Insurance at a Glance" service for Nonghyup Life online insurance

2021. 03

Held a nationwide proclamation ceremony for the "Farmworkers Safety" campaign

2021. 07

Designated as innovative financial service provider by the Financial Services Commission for "Smart Customer Identification Service for TM Insurance"

2022. 01

Won the Best Honorary Prize of National Merit as a member of the Red Cross

2022. 02

Held a ceremony for declaring new vision

2022. 03

Acquired exclusive rights to use SmartPay NH Whole Life Insurance

2022. 05

Selected as an excellent call center for 7 consecutive years (2016–2022) by KMAC, based on 2022 Korean Service Quality Index (KSQI)

2022. 07

Acquired CCM(Customer Centerd Management) certification for 5 consecutive times

2022. 08

Made MOU(Memorandum of understanding) for 「Creating Green Space」 with Seodaemun-gu office

2022. 10

Made medical aid aggrement for rural communities with Yonsei university health system

2022. 11

Acquired ISO 37001(Anti-bribery management system) certification from KPCQA(Korea Productivity Center Quality Assurance)

2023. 06

Selected as an excellent call center for 8 consecutive years by KMAC, based on 2023 Korean Service Quality Index (KSQI)

2023. 12

Acquired 「Corporate Social Responsibility in the Community」 certification for 2 consecutive years supervised by Ministry of Health and Welfare

2024. 03

Acquired ISMS(Information Security Management System) from FSEC

2024. 06

Acquired CCM(Customer Centerd Management) certification for 6 consecutive times

2024. 09

Selected as an excellent call center by KSA, based on 2024 KS-CQI(Korean Standard Contact Service Quality Index) for the first time