Greeting
NongHyup Life Insurance started as the NACF Life Mutual Aid Program back in 1965 and transformed itself into a private insurer in 2012 to provide reliable financial support for agriculture, rural communities and farmers. On the back of interest and encouragement extended by our customers, we continue our steady growth
As a cooperative-based insurance company established with 100% homegrown capital, we aim to pioneer insurance services that benefit customers, companies and farmers.
Key Milestones
- 1961. 08
- The National Agricultural Cooperative Federation established through the merger of Agricultural Bank and Agricultural Cooperative
- 1965. 08
- Entered the fraternal life insurance business
- 1977. 01
- Acquired a post office insurance business
- 1996. 01
- Began to offer fraternal casualty insurance for farmers
- 2009. 12
- Reached 30trillionKRW mark in total assets and 100billionKRW mark in net income
- 2012.03
- Established NongHyup Life Insurance Co.,Ltd(2nd March)
- 2012.09
- Achieved total assets of KRW 40 trillion
- 2012. 10
- First introduced the upper limit policy of lending rate as insurance company
- 2013. 08
- Held the Proclamation Ceremony of the Financial Consumer Protection Code
- 2013. 08
- Won the 2013 Korea Sustain ability Management Grand Prize Award
- 2013. 09
- Awarded 2nd Life insurance for Financial Consumer Protection
- 2013. 10
- The new insurance system development completed
- 2014. 02
- Won the Korea Finance Industry Grand Prize Award
- 2014. 03
- Won 2nd Happy Sharing Social Contribution Grand Prize Award
- 2014. 04
- Selected as No. 1 on the Customer Impression Brand Index
- 2014. 05
- Awarded Financial Supervisory Service's highest award for customer satisfaction management
- 2014. 06
- Acquired CCM(ConsumerCenteredManagement) certification
- 2014. 09
- Reached the 50 trillion won mark in insurance assets
- 2015. 04
- Awarded Financial Supervisory Service's highest award for customer satisfaction management for second consecutive year
- 2015. 07
- 100th medical aid for the rural communities
- 2015. 11
- Obtained Excellent Service Quality in Korea
- 2016. 04
- Awarded "2016 Mobile Korea Award"
- 2016. 05
- Selected as an excellent call center by KMAC, based on 2016 KSQI(Korean Service Quality Index)
- 2016. 08
- Achieved total assets of KRW 60 trillion
- 2017. 11
- Designated as a "Dementia-friendly Workplace" by the National Institute for Dementia
- 2017. 12
- Introduced the terms of services for its smart mobile services
- 2017. 12
- Launched an online insurance
- 2018. 05
- Opened a mobile call center
- 2018. 12
- The first insurance company that adopted an "Easy Service for Indemnity Insurance Claim"
- 2019. 07
- Launched an AI chatbot 「Co-Libot」 service
- 2019. 10
- Won the Prime Minister's Awards for the "Easy Service for Indemnity Insurance Claim"
- 2020. 06
- Nonghyup Life Insurance, launched the new IFRS 17 system
- 2020. 07
- The first financial company that introduced "Biochain Authentication Service"
- 2020. 07
- Recertified CCM(Consumer Centered Management) by the Fair Trade Comission
- 2020. 11
- Launched "My Insurance at a Glance" service for Nonghyup Life online insurance
- 2021. 03
- Held a nationwide proclamation ceremony for the "Farmworkers Safety" campaign
- 2021. 07
- Designated as innovative financial service provider by the Financial Services Commission for "Smart Customer Identification Service for TM Insurance"
- 2022. 01
- Won the Best Honorary Prize of National Merit as a member of the Red Cross
- 2022. 02
- Held a ceremony for declaring new vision
- 2022. 03
- Acquired exclusive rights to use SmartPay NH Whole Life Insurance
- 2022. 05
- Selected as an excellent call center for 7 consecutive years (2016–2022) by KMAC, based on 2022 Korean Service Quality Index (KSQI)
- 2022. 07
- Acquired CCM(Customer Centerd Management) certification for 5 consecutive times
- 2022. 08
- Made MOU(Memorandum of understanding) for 「Creating Green Space」 with Seodaemun-gu office
- 2022. 10
- Made medical aid aggrement for rural communities with Yonsei university health system
- 2022. 11
- Acquired ISO 37001(Anti-bribery management system) certification from KPCQA(Korea Productivity Center Quality Assurance)
- 2023. 06
- Selected as an excellent call center for 8 consecutive years by KMAC, based on 2023 Korean Service Quality Index (KSQI)
- 2023. 12
- Acquired 「Corporate Social Responsibility in the Community」 certification for 2 consecutive years supervised by Ministry of Health and Welfare